Terms and Conditions

Last updated: June 30, 2026

Welcome to Golf Ball Screen, LLC. By using this website, requesting a quote, submitting measurements or photos, approving fabrication drawings, placing an order, or purchasing products from Golf Ball Screen, LLC, you agree to the following Terms and Conditions.

Custom Products

Golf Ball Screen products are custom made to order. Each order is fabricated based on the measurements, colors, drawings, approvals, photos, and project information provided by the customer, the customer’s contractor, or the customer’s representative.

Because these products are custom built for each specific project, it is the customer’s responsibility to carefully review all invoices, estimates, fabrication drawings, measurements, colors, project details, and approval documents before the order is built.

Customer Responsibility

Customers are responsible for providing accurate information, including but not limited to:

  • Window, door, patio, lanai, deck, or opening measurements
  • Photos of the area to be protected
  • Color selections
  • Shipping information
  • HOA, contractor, or project requirements
  • Any special project instructions

Golf Ball Screen, LLC is not responsible for errors caused by incorrect measurements, incorrect color selections, inaccurate project details, or incomplete information provided by the customer, contractor, or representative.

Approval Before Fabrication

Before products are built, customers may receive invoicing, estimates, and/or fabrication drawings for review and approval. Customer approval confirms that the customer has reviewed and accepted the information shown.

Once an order is approved and fabrication begins, the order cannot be canceled, refunded, or changed unless Golf Ball Screen, LLC agrees in writing.

Pricing and Payment

All prices are subject to change until an order is finalized. Custom sizes, shapes, specialty designs, color matching, packing, palletizing, shipping, and other project needs may affect the final price.

Payment terms will be provided at the time of invoice or order. Orders may not move into fabrication until required payment and approvals have been received.

Shipping

Shipping is available as a convenience to customers, but it is not required as part of every purchase. Customers may arrange their own shipping or pick up completed orders when available.

All shipping costs are the responsibility of the customer. Golf Ball Screen, LLC may assist in arranging shipment through a common carrier, but Golf Ball Screen, LLC is not responsible for shipping delays, freight damage, loss, or carrier issues.

Please review the Shipping Policy for full details.

Refunds and Returns

Because all Golf Ball Screen products are custom made to order, Golf Ball Screen, LLC does not offer refunds or returns on approved custom orders.

If Golf Ball Screen, LLC builds a product with measurements or colors that are different from the measurements or colors approved by the customer, Golf Ball Screen, LLC will remake and ship the corrected product to the customer at no cost to the customer.

Please review the Refund Policy for full details.

Warranty

Golf Ball Screen, LLC provides warranty coverage as stated on its Warranty page and/or in written warranty documents provided by the company. Warranty coverage may not apply to damage caused by improper installation, misuse, shipping damage, damage before installation, or causes outside the stated warranty terms.

Installation and Third-Party Services

Customers may install their own Golf Ball Screen products or use a contractor, handyman, or installation provider of their choice. When available, Golf Ball Screen, LLC may help connect customers with third-party measuring or installation support.

Third-party providers are independent from Golf Ball Screen, LLC unless otherwise stated in writing. Golf Ball Screen, LLC is not responsible for the work, scheduling, pricing, availability, or performance of third-party service providers.

HOA and Local Approval

Customers are responsible for obtaining any required homeowners association, architectural review, building, permitting, or local approvals before installation. Golf Ball Screen, LLC may provide product information to assist with approvals, but the customer remains responsible for confirming all project requirements.

Product Use

Golf Ball Screen products are designed to help protect homes, windows, doors, patios, lanais, decks, and outdoor areas from golf ball impact. No product can guarantee prevention of every possible type of damage under every possible condition.

Customers are responsible for proper use, proper installation, and regular inspection of their products.

Website Information

Golf Ball Screen, LLC makes reasonable efforts to keep website information accurate. However, pricing, product descriptions, availability, warranty terms, shipping information, and other website content may change without notice.

Website content is provided for general information and does not create a binding agreement unless included in a written quote, invoice, approval, or contract issued by Golf Ball Screen, LLC.

Limitation of Liability

To the fullest extent permitted by law, Golf Ball Screen, LLC is not liable for indirect, incidental, special, consequential, or punitive damages related to the use of this website, the purchase of products, shipping issues, installation, third-party services, delays, or project outcomes.

Golf Ball Screen, LLC’s total liability, if any, shall not exceed the amount paid by the customer for the specific product or order at issue.

Intellectual Property

All website content, product descriptions, photos, logos, designs, drawings, text, graphics, and other materials are owned by or licensed to Golf Ball Screen, LLC and may not be copied, reproduced, or used without written permission.

Governing Law

These Terms and Conditions shall be governed by the laws of the State of Florida, without regard to conflict of law principles.

Contact Information

Golf Ball Screen, LLC
Fort Myers, Florida 33912
Email: Info@GolfBallScreen.com
Phone: 239-691-0090

Privacy Policy

Last updated: June 30, 2026

Golf Ball Screen, LLC respects your privacy. This Privacy Policy explains how we may collect, use, and protect information submitted through our website, quote forms, order forms, phone calls, emails, and other customer communications.

Information We May Collect

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing or shipping address
  • Project address
  • Measurements
  • Photos of windows, doors, patios, lanais, decks, or other project areas
  • HOA or contractor information
  • Order details
  • Payment-related information
  • Messages, questions, or other information you submit

How We Use Your Information

We may use your information to:

  • Respond to questions
  • Prepare estimates or quotes
  • Review measurements and photos
  • Create fabrication drawings
  • Process orders
  • Communicate about approvals, production, shipping, or warranty matters
  • Arrange or assist with shipping
  • Provide customer service
  • Improve our website, products, and services
  • Maintain business records
  • Comply with legal, tax, payment, or regulatory requirements

Payment Information

If payments are processed through a third-party payment provider, payment information is handled by that provider according to its own terms and privacy practices. Golf Ball Screen, LLC does not sell customer payment information.

Photos and Project Information

Customers may submit photos of their homes, windows, doors, patios, lanais, decks, or outdoor areas so Golf Ball Screen, LLC can review the project and prepare custom products. These photos are used for business and project purposes, including quoting, fabrication, production, shipping, customer service, and warranty support.

Golf Ball Screen, LLC will not intentionally publish identifiable customer project photos for marketing without permission.

Sharing Information

Golf Ball Screen, LLC does not sell customer personal information.

We may share information when needed with:

  • Payment processors
  • Shipping companies
  • Fabrication, production, or fulfillment support
  • Contractors or third-party service providers involved in measuring, installation, or support
  • Professional advisors, including accountants, attorneys, or insurance providers
  • Legal or government authorities when required by law

Email and Communication

By submitting your information, you agree that Golf Ball Screen, LLC may contact you by phone, email, text, or mail regarding your inquiry, quote, order, shipment, warranty, or service request.

You may request that we stop sending promotional communications, but we may still contact you regarding active orders, payments, shipping, service, warranty, or legal matters.

Cookies and Website Technology

Our website may use cookies or similar technology to improve website function, understand visitor activity, and support online forms or website features. You may adjust your browser settings to limit or disable cookies.

Data Security

Golf Ball Screen, LLC uses reasonable safeguards to protect customer information. However, no website, email system, payment system, or online transmission is completely secure. Customers should avoid sending sensitive payment information by unsecured email.

Data Retention

We may retain customer information for as long as needed for business, warranty, accounting, tax, legal, customer service, or recordkeeping purposes.

Children’s Privacy

This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.

Updates to This Policy

Golf Ball Screen, LLC may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

Golf Ball Screen, LLC
Fort Myers, Florida 33912
Email: Info@GolfBallScreen.com
Phone: 239-691-0090

Refund Policy

Last updated: June 30, 2026

Golf Ball Screen products are custom made to order. Because each order is built specifically for the customer’s project, Golf Ball Screen, LLC does not offer refunds or returns on approved custom orders.

Custom Order Approval

Customers are provided invoicing, estimates, and/or fabrication drawings for review before products are built. Customer approval confirms that the customer has reviewed and accepted the measurements, colors, drawings, order details, and project information.

Any errors in size, color, or project details caused by incorrect information provided by the customer, the customer’s contractor, or the customer’s representative are the responsibility of the customer.

No Refunds on Custom Products

Because all Golf Ball Screen products are custom made to order, approved orders are final and are not eligible for refund, return, or cancellation once fabrication has begun.

Golf Ball Screen Error

If the final product is built with measurements or colors that are different from the measurements or colors approved by the customer, Golf Ball Screen, LLC will remake and ship the corrected product to the customer at no cost to the customer.

Shipping Damage

Shipping damage is handled separately from refunds. Customers are responsible for inspecting deliveries and following the Shipping Policy for freight damage, hidden damage, carrier claims, and replacement options.

Contact Information

Questions about this Refund Policy may be directed to:

Golf Ball Screen, LLC
Fort Myers, Florida 33912
Email: Info@GolfBallScreen.com
Phone: 239-691-0090

Shipping Policy

Last updated: June 30, 2026

Golf Ball Screen, LLC offers direct door-to-door shipping as a convenience to customers. Shipping is not required as part of every purchase. Customers may also arrange their own shipping or pick up completed orders when available.

Customer Responsibility for Shipping Costs

All shipping costs are the sole responsibility of the customer.

If Golf Ball Screen, LLC assists in arranging shipment, the customer is responsible for paying the shipping carrier according to the carrier’s terms and rate quote.

Shipping Arranged by Golf Ball Screen

When requested, Golf Ball Screen, LLC may arrange door-to-door shipping through a national common carrier selected by Golf Ball Screen, LLC.

Golf Ball Screen, LLC may provide access to discounted shipping rates when available. The customer may receive a rate quote showing the retail rate and discounted rate. The customer is responsible for paying the carrier directly for the applicable shipping charges.

Customer-Arranged Shipping or Pickup

Customers may arrange their own shipping or pick up their order after completion when available.

Golf Ball Screen, LLC will pack and/or palletize shipments to the best of its ability to help protect the order during transit. However, Golf Ball Screen, LLC is not responsible for shipment damage, loss, carrier delays, or carrier handling.

Freight Damage or Loss

Golf Ball Screen, LLC is not responsible for damage, loss, delays, or other issues caused by shipping carriers or shippers.

If visible damage is present at delivery, the customer should either:

  • Refuse the shipment and have it returned to Golf Ball Screen, LLC, or
  • Accept the shipment, note the damage with the delivery driver on the delivery paperwork, take photos, and immediately notify both the shipping carrier and Golf Ball Screen, LLC.

Hidden Damage

If hidden damage is discovered after unpacking, the customer must report the damage in writing to both the shipping carrier and Golf Ball Screen, LLC within two (2) weeks of receiving the shipment.

The written notice should include photos of the damaged areas and a description of the damage.

Filing Shipping Claims

Customers are responsible for filing their own damage claim with the shipping carrier. Golf Ball Screen, LLC will make reasonable efforts to assist customers with the claim process and provide documentation that may be required by the carrier’s claims department.

Replacement of Damaged Items

Upon notification and/or request for replacement, Golf Ball Screen, LLC may replace damaged items at a 20% discount from the original product cost and reship the replacement items to the customer.

All shipping costs for replacement items and reshipments are the sole responsibility of the customer.

Contact Information

Questions about shipping may be directed to:

Golf Ball Screen, LLC
Fort Myers, Florida 33912
Email: Info@GolfBallScreen.com
Phone: 239-691-0090

239-691-0090

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Protect Your Home From Golf Balls, Permanently

Average Pricing by Unit

Invest in protection from golf balls

While your exact cost may vary depending on size, shape, or customization, these figures provide a reliable guideline for what most homeowners can expect when investing in golf ball protection.

 

Single
Window

$395 – $595

(depending on size)

Double
Window

$595 – $795

(depending on size)

Triple
Window

$1,095 – $1,645

(depending on size)

Swing-Open Glass Door

$425

(Standard 3′ x 7′)

OUR STANDARD

Engineered for impact. Built in the USA.
Backed by a 10-Year Warranty.

Every Golf Ball Screen system is custom built in the United States by hand using high-strength materials designed to withstand repeated golf ball impacts. Every project is tailored to the application and built for long-term, maintenance-free protection.

01.

Built in the USA

All products and systems are built in the United States by hand. Every order is custom tailored to the customer’s windows, glass doors, patios, decks, lanais, or outdoor areas.

 

02.

Maintenance-Free

Built to last for decades. Our systems are fully resistant to weather, corrosion, sun damage, and everyday wear with zero maintenance required. Comes with a transferable 10-Year Warranty on its systems and on the customer’s glass if ever broken by a golf ball.

03.

Privacy & Protection

The panels stop golf balls while also helping with insect protection, UV protection, glare reduction, and clean outward visibility.

 

 

 

04.

Need help measuring or installing?

Customers who need help with measurements, required photos, or installation may ask about Ace Handyman Services support where available.

Explore screens crafted to make golf safe, accessible, and enjoyable for every home.

For More Info

239-691-0090